Once your order is placed, you can change your delivery address using our chat, which you will find at the bottom right of our frequently asked questions.

However, it's important to note that some sellers may not allow us to modify their customers' addresses.

Even if permitted, changes to your delivery address may sometimes not be possible due to operational conditions, for example, if your order is already out for delivery.

In case you need to add additional information to your delivery address, you can do so using our chat, which you will find at the bottom right of our frequently asked questions.

In the event of a failed delivery attempt due to an incorrect address, Paack will notify you and ask you to update your delivery address before making another attempt.