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SERVICES
Parcel deliveries
Temperature controlled deliveries
Returns
Delivery times
Technology platform
ABOUT US
Get to know us
Where we are
ESG criteria
Media
Our clients
BLOG
HELP
TRACK YOUR ORDER
CONTACT US
English
English
French
Italian
Portuguese/Portugal
Spanish
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Solution home
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Status of my order
5
Where is my order?
How can I track my delivery?
Why has the delivery address on the tracking changed?
Why didn’t I receive a paper delivery note?
What happens if my parcel is being returned to the retailer?
Modification of my order
4
Can i change my delivery address?
How can I advise the driver of specific delivery instructions?
Can a delivery be scheduled for a specific time of day?
I no longer want to receive my parcel
Other questions
5
How will I know when my parcel is nearby?
How many times will you attempt my delivery?
There has been a problem with my delivery address on the first attempt
I would like Paack to deliver for my business
What should i do in case that my delivery is not on time?
About Paack
5
Who are we?
Paack’s mission
Where does Paack currently operate?
What scheduled delivery solutions does Paack offer?
What should I do if I am an ecommerce store and want to learn more about Paack?