If at any point you decide that you no longer wish to receive your order, we recommend that you contact the seller as soon as possible to request cancellation. The sooner you do this, the better, as it will facilitate the cancellation process.

If your order is scheduled to be delivered shortly, your cancellation request may not be received in time to avoid the delivery attempt. In this case, you still have an option: you can refuse delivery when the driver arrives. This will allow the order to be returned to the seller.

At Paack, we are committed to providing you with the best possible experience, and we understand that circumstances can change. We are here to help you resolve any issues or make adjustments to your order in the most convenient way for you.