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About Paack

Who are we?

Paack is one of the most relevant international technological startups in the logistics sector. Founded five years ago, the company is experiencing significant global growth, working with some of the largest international retailers.

At Paack, we believe that the future of online parcel delivery lies in scheduled deliveries. Through our service, we enable consumers to receive their packages at their convenience: when, where, and how they prefer.

Paack’s mission

‘You schedule, we deliver.’ 

Paack offers time slot-scheduled deliveries, that you control. 

Supported by an ever-expanding electric and carbon net zero distribution network, Paack is committed to driving meaningful change in the logistics sector, by making convenient and sustainable delivery experiences the new standard.

Where does Paack currently operate?

Paack has a local presence in over 50 cities across 4 countries in Europe: Spain, France, Italy, and Portugal. If you want to know which cities we operate in, you can click on the following website

What scheduled delivery solutions does Paack offer?

Paack provides solutions tailored to the needs of each customer, including deliveries with scheduled time slots, same-day or next-day deliveries from stores or warehouses. We also offer the Paack Thermo service, which provides scheduled deliveries at controlled temperatures.

What should I do if I am an ecommerce store and want to learn more about Paack?

If you are an ecommerce store and want to learn more about Paack, please contact us through the following link to the contact form. In the ""Reason for your inquiry"" field, select the option ""I am a retailer or e-commerce and want to hire Paack services."" One of our sales representatives will get in touch with you to provide the assistance you need.

In accordance with Article 13 of the Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and Article 11 of Spanish Organic Law 3/2018 on the Protection of Personal Data and the guarantee of digital rights, we inform you that your personal data will be incorporated into the information systems belonging to PAACK LOGISTICS IBERIA, S.L.U for the purpose of responding to your enquiries and requests. The legal basis for its processing is your express consent. In addition, we inform you that companies within the PAACK Group and the necessary third parties may receive your data in order to provide the services. At any time, you can exercise your rights of access, rectification, deletion, limitation, portability or opposition to the processing of your data, and make a complaint if you believe that PAACK LOGISTICS IBERIA, S.L.U. is processing your personal data inappropriately, by sending a written communication to the address Vía Augusta, n.º 17, Principal, 08006 Barcelona, or via the email address gdpr@paack.co. For more information about the processing of your personal data, please see our Privacy Policy. (*)